Terms and Conditions

Welcome to Escape Room Wellington. By accessing our website and booking our escape room experiences, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Booking and Payment:
All bookings must be made in advance through our website. Payment is required at the time of booking. We accept various payment methods, including credit cards and online payment systems.

2. Cancellation Policy:
If you need to cancel your booking, please notify us at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the scheduled time will not be eligible for a refund.

3. Group Size:
Each escape room has a specific capacity. Please ensure that your group size complies with the limits set for each room. We reserve the right to refuse entry to groups that exceed the maximum capacity.

4. Conduct:
All participants are expected to behave respectfully and follow the instructions of our staff. Any disruptive behavior may result in immediate removal from the premises without a refund.

5. Liability:
Escape Room Wellington is not liable for any injuries or damages that occur during your visit. Participants engage in the activities at their own risk.

6. Changes to Terms:
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

By booking with us, you acknowledge that you have read, understood, and agree to these terms and conditions.